DUTIES OF AN EMPLOYEE UNDER A CONTRACT OF SERVICE



INTRODUCTION
The Employment Contract remains to be the substantive document containing the various duties and obligations an employee may have towards his/ her employer. This is due to the varying nature of each kind of employment. However, basic mandatory duties that cut across all forms of employment originally from the common law have been established. These are now incorporated into legislations such as the Kenyan Employment Act as will be discussed in this paper.
The first section will deal with the individual duties of an employee, giving due regard to relevant statutes, international standards and case law. The second section will analyze the interaction between the duty of fidelity and restraint of trade.
1.     Duty to Work with Reasonable Care and Skill
This duty can be traced back to an early case in the United Kingdom Hammer v. Cornelius[1] where it was stated that it can amount to a breach of implied duty when an employee fails to work with reasonable care and skill. It is an implied duty at Common Law. It may be inferred from the following instances:
·        The employer can recover from an employee who due to failure to exercise reasonable care and skill causes him loss.
In the case of Janeta Bank v. Ahmed,[2] the employer sued to recover from a bank manager who had issued bad credit amounting to 34,640 pounds. The court ruled that the bank manager had failed to exercise reasonable skill and care.
·        The employee is also tasked under this duty to take reasonable care of the employer’s property.[3]
Failure to take care of the employer’s property can warrant a dismissal. In Superlux v. Plaistead[4] the employee was tasked to take care of the employers van together with the property inside. He acted negligently and as a result the property was stolen. It was held that his dismissal was justified since he had failed to work with reasonable skill and care.
·        This duty exists also where an employee mandated to ensure safety of other employees.[5]
Failure to heed this duty due to negligence gives the employer the right to sue the employee for damages. In Lister v. Romford ice[6]  an employee was sued by the employer to recover damages. The employee had injured a fellow co-worker who sued the employer and was awarded damages. The employer’s insurance company sued according to the principle of subrogation. The court held that the employee was to indemnify the employer for the breach of his contractual duty.
The International Labor Organization has come up with some conventions to cater for this duty. The Convention on the Safety and Health in construction which caters for construction activities such as building, erection and dismantling of buildings and civil engineering provides for this duty.[7] It provides that each worker is under a duty to work with reasonable care not to cause harm or injury to fellow workers. However Kenya has not ratified this convention yet.[8]
Under the Kenyan Law, the Occupational Health and Safety Act[9] makes provision for this duty. An employee is under a duty to cooperate with the employer at all times and also take reasonable measures to ensure safety of those who work with them in discharging their duties.[10] Section 34(4) of the Employment Act provides that an employee is not eligible for medical treatment by the employer if injury or illness is self-inflicted. This means that the employee has a duty to take reasonable care of his health and safety too in the work place.
2.     Duty to Obey
The duty to obey is a fundamental duty of employment. It is the consideration given to the employer by the employee in the employment contract a breach of which will lead to a repudiation of the contract. The order by the employer is mostly contained in the contractual agreement between the employer and the employee to which the employee agrees upon signing the agreement.
The employee is required to obey reasonable and lawful commands of the employer. The modern statement for the duty to obey was made in 1959 by Lord Evershed in his judgment in Laws v. London Chronicle[11] where he stated, ‘Willful disobedience of a lawful and reasonable order shows a disregard, of a condition essential to the contract of service, namely, the condition that the servant must obey proper orders of the master, and that unless he does so, the relationship is, so to speak, struck at fundamentality.’
The Reasonability of the Orders
Orders that are reasonable have to be obeyed.  Unreasonable orders need not be obeyed.  To determine the reasonability of an order, principles of good human relations may be taken into account. It should also be determined whether the contract is within the employee’s contractual obligation. In as much as the orders are to be contained in the contract, the court also requires the employee to be flexible and to obey orders incidental to his job. This was the basis of the decision in Sim. V. Rotherham Metropolitan Borough Council[12]. It includes such orders as those involving new methods of performing a job.
Some employers have taken care of this by introducing flexibility clauses in the employment contracts. The courts however have limited the application of these clauses in that they have to refer back to the employee’s main job and duties.[13] Reasonable orders also include those not provided for in the contract as was the case in Horrigan .v. Lewisham London Borough Council[14]. Mobility is also among the areas that require flexibility of the employee only if it is reasonable[15].The exception to this will be when the duty in question endangers the life of the employee as was decided in Ottoman Bank Ltd v Chakarian[16].
 Lawfulness of the Orders
Obedience is required only for a lawful order; if it is not lawful, he need not obey it. An employee can refuse to obey an illegal order as was seen in the case of Morrish V. Henlys (Folkestone) Ltd[17] whereby the employee was dismissed on grounds of refusal to obey orders to falsify the account books at the garage where he worked. It was held that the dismissal was unfair and that he was not in breach of contract by refusing to comply with the order.
However, not all acts of disobedience entitle the employer to summarily dismiss the employee as was held in re Barrett & Women’s Hospital, Crown Street, Sydney[18]. It was found that ‘… not every act of disobedience will allow an employer to summarily dismiss an employee. Some acts or omissions may be trivial or inadvertent and without any element of willfulness or carelessness and regard may be had to the results. A calculated and persistent course of disobedience is never trivial and is necessarily willful.’
In the Kenyan law, gross misconduct of the employee is a ground for summary dismissal. Section 44 (4) of the Employment Act enlists disobedience of the proper command of an employee as one of the components of gross misconduct. The disobedience includes failure to obey orders of a person placed on authority apart from the employer. This however is subject to the procedure threshold provided for in section 41 of the Act that requires the employer to explain to the employee the reasons for termination as was the case in Johnstone Mwaizinga .v. Delmas Security Services[19].
This has been illustrated in most cases in the Kenyan courts. In Konig v Kanjee Naranjee Properties Limited[20], Law JA noted that, ‘a master is entitled to dismiss his servant summarily for willful disobedience of his master’s lawful and reasonable orders, which is his duty to obey.’ This was the basis for the decision of other cases such as in Karimi v KCB & Another[21]and in  Njeru v Agip (K) Ltd[22] .
This duty is also referred to as the duty to cooperate. It connotes a fulfillment of any obligations that the employee has towards the employer subject to their legality and reasonability as discussed above. The duty to cooperate will usually find its expression in the contract of employment or the disciplinary rules and will usually be made known to the employees when they start to work.
3.     Duty to act in Good Faith/ Duty of Fidelity
The duty to act in good faith is wide and entails the loyalty and fidelity of the employee. It relates to issues of confidentiality and non-compete clauses. An employee has a duty not to disclose information to rivals of the employer and should not establish or be part of a competing undertaking as that of the employer. It also requires the employee to have regard to the interests of the employer. In addition, even if the employee is not competing with the employer, having outside employment or business interests may breach the implied duty of fidelity.
The duty of fidelity can therefore be considered to mean that employees must not be in a conflict of interest with their employer. Employees may be considered to be in a conflict of interest position if:
i)   The employee is competing with the employer.
ii)  The employee is not in direct competition with the employer but has a side business and the      commitment to this business interferes with the duty to the employer.
iii)  The employee uses the employer’s resources to advance his or her own interests.

The duty of fidelity must however not be confused with the fiduciary duty. The latter requires more extensive duties from the employee. A fiduciary is required to act solely in the interests of his employer to the exclusion of his own interests. For example a director of a company will owe a fiduciary duty, as may senior employees. Certain activities of an employee may also give rise to a fiduciary duty, for example in Nottingham University v Fishel [23]the employee did not owe a general fiduciary duty except in relation to one area of work outside of the university for which he was employed. The duty of fidelity does not require the employee to always act in the interests of his employer to the exclusion of his interests. This duty has been analyzed to mean the following components:

Ø  Duty not to compete with the employer.
This affects employees who start a business with the intent of competing with his/her employer. In Adamson v. B & L Cleaning Services Ltd[24] an employee asked a customer to be put on a tendering list for a contract on which they were working when it was due for renewal. The tribunal held that these actions amounted to a breach of duty of fidelity.
Making secret profits is another form of breach as it could lead to loss of trust and confidence of the employer. Hence, in such instances, summary dismissal could be justified. In Neary and Neary v. Dean of Westminster[25], the claimants were dismissed for using their positions in their organizations to make secret profits. This conduct was held to undermine the relationship of trust between the parties.
Ø  Duty not to disclose confidential information[26].
The following elements are taken into account in considering whether an individual breached this duty;
·        The nature of employment-if it habitually requires confidentiality, then a higher standard of confidentiality is required.
·        Nature of the information itself-this refers to the information that can only be regarded as ‘trade secrets’ rather than concentrating on the ‘status’ of such information.
·        Steps that the employer had taken to inform the employee about the confidentiality. This is done so by limiting the employee from disclosing certain information. Another instance is where the employee is able to differentiate the information worth disclosing and confiding the other part of the information.
In case of any breach, the employer can issue any form of punishment against the employee who has disclosed the information. In Camelot v.Centaur Publications Ltd[27], a copy of the draft accounts of the company had been sent by unknown employee to an interested journalist. The information revealed the remuneration of some of the company’s directors. The company asked the court for the retrieval of the leaked information so as to find out the employee who leaked it. The court accepted the request and stated that it was in the public interest of the employer to know his disloyal employee.
Having discussed the duties above substantively, the following section will now turn on the interaction between the duty of fidelity or good faith and the issue of restraint of trade on the employee in employment relationships.
Restraint Of Trade and its interaction with the duty of fidelity
A contract in restraint of trade can be defined as one in which a party ,the employer, agrees with any other party, the employee, to restrict his liberty in the future to carry on trade with other persons not parties to the contract in such a manner as he chooses [28].
A restraint of trade clause is commonly included in an employment contract to enable an employer to protect his business from competition from ex-employees. In terms of a restraint of trade agreement, an employee is prevented from starting his own business in competition with his employer, or working for competitors for a specified period in a specified geographical area after termination of his employment contract. At the outset it must be noted that restraint of trade arguments are not governed by hard and fast rules and are not regulated by labor law, but by the law of contract.
 A restraint can prevent:
Ø  An employee from ceasing employment and immediately moving to work for a competitor of his or her former employer.
Ø  A former employee soliciting work from the customers or clients of the former employer for the employee’s new employer.
Ø  A former employee from soliciting his or her former colleagues to leave the former employer and join the employee at his or her new employer.

The Court will not enforce a restraint of trade clause made by an employer merely to protect the employer from competition by a former employee. To be enforceable there must be some legitimate proprietary or business interest which an employer is seeking to protect. This means that in each case the restraint of trade provision must be limited in terms of its length and its geographical scope. The extent of the limitation is important because enforcement of a restraint of trade provision may leave an employee without income for the period of the restraint. This is both a factor that may make a challenge to a non-competition restraint by an employee more likely and something that, in practice, will weigh with the courts when deciding whether a restraint is unreasonably long[29].

The interaction
The law regulates the obligations of employees in relation to knowledge and information differently during and post-employment. During the term of employment, the contractual requirement of fidelity or good faith determines the proper use of all information whether confidential or not, by most employees. Some executive or professional employees may be held to the higher standards of a fiduciary. The position after termination of the employment contract such as when an employee has chosen to move to a new organization stipulates that only an equitable obligation of confidence in relation to genuine trade secrets remains. The broader duty of fidelity or good faith is no longer relevant[30].

Therefore, after termination employees are free to do as they like with any acquired stock of knowledge that does not meet the legal standard of a trade secret. Except for trade secrets and proprietary intellectual property, they are free to draw on everything that they have previously learned, to advance themselves or some other organization. The difficult task the law has to perform is to craft a test to distinguish between this type of free knowledge, and a firm’s real and valuable trade secrets[31].
However there are different opinions on the importance of restraint of trade overriding the duty of fidelity in an employment relationship. This depends on the following:
v  Whether the restraint is reasonable.
v  Whether the restraint has a legitimate purpose.
In the case of Faccenda Chicken Ltd v Fowler[32] the distinction between information containing trade secrets and information of general knowledge were discussed in order to determine which information may call for restraint of trade. The distinction indicated that the first always ‘belongs’ to the employer, but once the employment contract is terminated the employee can draw on the latter, free from restraint. Genuine trade secrets are thus governed by equitable obligations post-termination; but an employer can also choose to ‘protect’ them by express contractual provisions such as confidentiality clauses and general restraints of trade”.

a)      Whether the restraint is reasonable.
The law is averse to such general restraints on the normal operation of markets and therefore the default principle is that anti-competition clauses or general restraints of trade are contrary to public policy and void[33].This has been affirmed by Lord Mcnaghten in the case of Nordenfelt v Maxim Nordenfelt Guns &Ammunition Co Ltd[34] where he stated that,” the public have an interest in every persons’ carrying on his trade freely…”. Restraint of trade not only prevents an employee from competing with an ex-employer but also with other competitors. This therefore suggests that the law relating to trade secrets and know-how does not impose significant constraints on individual inventive or creative workers’ freedom to migrate to another organization of their choice. The employee can integrate in a new organization and safely draw on all accumulated knowledge and know-how as long as this does not constitute a deliberately acquired or accumulated trade secret in documentary form.

There is an exception to this prohibition. Some restraints are enforceable if they are reasonable because they are limited in scope and serve a legitimate purpose. This is the other limb of the Nordenfelt case where Lord Mcnaghten stated that reasonableness of a covenant entails, “…in reference to the interests of the public, so framed and so guarded as to afford adequate protection to the party in whose favor it is imposed, while at the same time it is in no way injurious to the public”. The onus of proving reasonableness is on the party seeking to enforce the covenant.

b)      Whether the restraint has a legitimate purpose.
Legitimate purpose lies at the heart of the reasonableness exception; only once such a purpose is established do issues of the nature of excluded business, term and geographical reach of a restraint come into play. Thus, employers cannot rely on ambit assertions that all businesses have secrets worth protecting to justify restraining post-term competition: they will have to establish that in their particular business there are such secrets to protect and exactly what they are[35] as was affirmed in the case of Littlewoods Organization Ltd v Harris[36]  by Megaw J.
Therefore, in as much as an employer may seek to have a restraint of trade on a contract of employment it is not absolute that it will be enforced in a court of law. Several options have to be weighed in considering if there is breach of the duty of fidelity or not.

Conclusion
The duties of an employee are substantively the duty to act of fidelity, the duty to obey or cooperate and the duty to exercise care and reasonable skill in his work. It is notable that the International Labor Organization’s conventions barely address the duties of the employee as much focus is placed on the employer who possesses a higher bargaining power. Common law thus remains to be very instrumental as a source establishing these duties.








References
1.      Recent judicial guidance on restraint of trade provisions www.ktc.co.nz/.../Recent%20judicial%20guidance%20on%20restraint%2  (accessed 25 March 2015)
2.      Caenegem W ‘The mobility of creative individual’s trade secrets’ https://elaw.murdoch.edu.au/.../Elaw-mobility-creative-individual.pdf  (accessed 25 March 2015)
3.      Basson AC & Strydom EML 2005 ‘Restraint of trade; Essential Labour Law’ 4th edn 
4.      1.Hardy, S. T. (2011). Labour law in Great Britain. Alphen aan den Rijn, The Netherlands: Kluwer Law International.
5.      2.Lewis, D., Sargeant, M., & Chartered Institute of Personnel and Development. (2002).Essentials of employment law. London: Chartered Institute of Personnel and Development
7.      Employment Act of 2007. Kenya Law Reports
8.      The Kenya Law Reports.


[1] (1958) 5 CBNS 236
[2] (1981) ICR 971
[3] Chris Turner Unlocking Employment Law  (2013) 196
[4] (1958) The Times 12 December 1958
[6] (1957) AC 555
[7] Article 1 of The Convention(C167) which entered into force in January 1991.
[8] Article 11, ILO Convention C167.
[9] CAP 15 of 2007.
[10] Section 13, the Occupational and Safety Act 2007.
[11] [1959] 1 WLR 698 CA
[12] (1987) Ch 216
[13] Huden Ltd. V .Cowan (1982) IRLR) 314
[14] (1978) ICR 15
[15] Courtlands Nothern Spinning Ltd.v. Sibson (1988) IRLR 305
[16] (1930) AC 277
[17] (1973) IRCR 61
[18] (1947) AR (NSW) 565
[19] (2013) eKLR the court also noted that the employer did not meet the requirements of section 45(2)( c) of the Act that requires a fair procedure for summary dismissal.
[20] [1968] EA 233
[21] (2005) eKLR
[22] [1986] KLR 480
[23] [ 2000] ICR 1462 
[24] (1995)IRLR 193
[25] (1999)1RLR 288
[26]n 4 above 71
[27] (1998)1RLR 80 CA
[28] Esso Petroleum Co Ltd v Harper's Garage (Stourport) Ltd [1968] AC 269 at page 317).
[29] Recent judicial guidance on restraint of trade provisions www.ktc.co.nz/.../Recent%20judicial%20guidance%20on%20restraint%2  (accessed 25 March 2015)
[30] W Caenegem ‘The mobility of creative individuals trade secrets’ https://elaw.murdoch.edu.au/.../Elaw-mobility-creative-individual.pdf  (accessed 25 March 2015)
[31] n 2 above
[32][1987] Ch 117
[33]As pointed out by Williams JA in Cedar Hill Flowers & Foilage P/L v. Spierenburg [2002] QCA 348
[34][1894] AC 535 at 565
[35]FSS Travel & Leisure Systems Ltd v Johnson [1999] FSR 505 (CA)
[36](1977) 1 WLR 1472 at 1485

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